Rubee Handmade

Terms of use

The use of the www.rubeehandmade.com website requires full acceptance by the user of the following terms.

The user of the www.rubeehandmade.com website should carefully read the terms of use and in the event of disagreement should not use it or otherwise accept the following terms.

The www.rubeehandmade.com website uses cookies as part of the facility and the operation of the site's services. By signing up for communication forms within the site, you agree to the storage, processing and use of your personal data by Rubee Handmade for communication, statistics and service enhancement, subject to applicable data protection rules. Revocation of the above is possible at any time at info@rubeehandmade.com.

Rubee Handmade has the right to modify the terms and conditions for the use of the www.rubeehandmade.com website at any time, without prior notice from users.

The user expressly accepts that the exclusive jurisdiction and jurisdiction for any dispute arising with the www.rubeehandmade.com website is available to the competent courts of Athens.


Shipping methods

- Greece

By courier (1-2 working days). The shipping cost is borne by the recipient, unless there is a commitment from Rubee Handmade for free shipping via bids.

Shipping costs with Courier will be 5,50 € up to 2kg and 7 € for parcels up to 8kg. For every extra pound the charge is 1.5 €. Costs may exceed this amount due to the volume of products or if your area is hardly reachable by courier companies.
- Abroad

Shipments abroad are made by mail and vary by country of dispatch.
For countries belonging to the European Union (EU) the shipping cost is 26 € up to 2kg and a charge of 2 € for each additional 0.5kg.

For countries outside the European Union the shipping cost is 31 € up to 2kg. Orders abroad are not delivered with cash on delivery.
Product returns


- Refunds of defective products

If the product is found to be defective, the following applies:

In the case of courier returns, the customer is charged with the shipping costs to Rubee Handmade and Rubee Handmade is charged for the shipping cost of the replaced product.
After returning the products, the defect mentioned by the customer is checked and then communicated with him to inform him about his replacement.
Once the defect is discovered, the product is replaced or the transaction is canceled if the product can not be shipped within a reasonable time and the customer requests the cancellation of the transaction. If the transaction is canceled, the refund of the original purchase is made in the same way as the customer's initial payment to Rubee Handmade.
In particular, in the case of credit card debit, Rubee Handmade will be obliged to inform the issuing Bank about the cancellation of the transaction and the bank will then proceed to any operation provided for under the contract it has concluded with the customer without the liability of Rubee Handmade now. Rubee Handmade, following this update, has no responsibility for the time and manner of execution of the settlement, governed by the aforementioned contract. In the case of cash payment, if the customer had chosen the "pick-up" option, he would be reimbursed by Rubene Handmadetis. In the case of a bank wire transfer, a bank wire transfer from the Rubee Handmade accounts to the customer will be made.
In the event that the products are returned or destroyed, Rubee Handmade has the right to claim compensation from the customer, the amount of which will be determined by the condition of the goods and unilaterally and unconditionally, wholly or partly offsetting this claim Against the customer.

- Right of undue withdrawal from the customer
The CUSTOMER has the right to withdraw from the purchase contract within 14 calendar days from the date of delivery. Retirement is subject to the following conditions:
This withdrawal is unjustified and without any charge, and if the item has already been delivered, the customer must return the product exactly in the condition he has received, with all its packaging in excellent condition. Return of the item is accepted only if the purchaser first has repaid any amount paid by the company for sending the item to him and the shipping costs for the return of the item.
The revocation statement is made in writing or electronically and Rubee Handmade is required to send a confirmation of receipt of a withdrawal statement as soon as it comes to it.
Following the cancellation notice, Rubee Handmade is required to reimburse the price received within 14 days of receipt of the goods.
Return shipping costs are not refunded if the customer had chosen a delivery method other than the cheapest standard delivery method offered by Rubee Handmade.
The money will be returned to the customer by the same means as the original collection. Specifically, in the case of credit card billing, as follows: If, until the withdrawal and return of the item has been paid to Rubee Handmade by the Bank, Rubee Handmade will be obliged to inform the Bank of the cancellation of the transaction and the bank will proceed In every transaction provided for under the contract it has concluded with the client. Rubee Handmade, following this update, has no responsibility for the time and manner of execution of the settlement, governed by the aforementioned contract. In the case of cash payment, if the customer had chosen the "pick-up" option, he would be refunded to him from the store where he received the receipt. In the case of bank wire transfer, the refund will also be made by bank transfer to the customer's own account.
The customer is liable to indemnify the company if he has made use of it other than what is necessary to ascertain the nature, characteristics and operation of the products in the period up to the declaration of withdrawal. The nature, characteristics and operation of the products should be ascertained on the basis of the information provided on the outer packaging of each product as well as the additional information provided by Rubee Handmade. Rubee Handmade is willing to inform the customer about any question about the nature and operation of the products by providing additional information material in an electronic or other way. In the case of opening the packaging or the use of the products their value automatically decreases as the product is characterized as second-hand and the customer has to compensate the company for the reduction of the value of the product. The reduction in value from the opening of the packaging and consequently from the product's designation as a second-hand vehicle is examined on a case-by-case basis and is determined by the company and is usually in the range of 20% -30%. Rubee Handmade is entitled to agree with the customer its compensation Even by offsetting.
In the event that the products are returned damaged or used, Rubee Handmade is entitled to claim compensation from the customer, the amount of which will be determined by the condition of the products and unilaterally and unconditionally, wholly or partly offsetting this claim Against the customer.

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